I have a new thing I’ve been doing for a while now; it’s reverse-customer service
Whenever I am being “served” by someone, say, in the supermarket or the petrol station, wherever, I make a point of greeting the person behind the counter in a truly genuine way, looking at them directly, smiling and actually interacting with them, catching them at the end with a comment, like, “you have a great weekend!”, and taking the time to mean it. The difference it makes to the “service” I receive is phenomenal!
Whenever I am being “served” by someone, say, in the supermarket or the petrol station, wherever, I make a point of greeting the person behind the counter in a truly genuine way, looking at them directly, smiling and actually interacting with them, catching them at the end with a comment, like, “you have a great weekend!”, and taking the time to mean it. The difference it makes to the “service” I receive is phenomenal!
The difference it makes to me is phenomenal; I seem to walk out of there, with a lighter step, and a bigger smile on my face. Because I am not just being served, I am interacting on a personal level with this person. When I do this; it gives me a long feeling of satisfaction, which I definitely don’t get when I am totally in my own world and focusing on my own needs and wants. I have connected with that person, rather than rushing through the process; of them serving me, me not noticing them, me having much more important stuff on my mind!
When Eckhart Tolle talks of this, he says we are acknowledging they are human beings, our common humanity. Nice.
I have a friend who refers to this as “Brownie Points”. He takes it as far as picking up litter when he sees it. If he doesn’t like the look of the rubbish, than neither do you or I, or even the birds in the sky (as he puts it!) He gets a kick out of randomly saying to someone, “hey, that shirt looks great on you!”, can you imagine what an unexpected compliment like that does for someone! What it also can do for you! Imagine if every time you earned a “brownie point” your “karma’, your soul, or even just your day for that moment, became better.
I read once that the pursuit of happiness cannot make us any worse off, only improve things for us, how true! I think it works perfectly in this practice, we get something from giving to others; it makes us happier. Maybe we’ve even earned “brownie points”- so, it can’t hurt!
Maybe this week, I will finally get that grumpy lady at the newsagent to smile, or I will make a comment to someone at the petrol station and they will go home and look in the mirror and think, “I love this shirt!’ I do know if I keep this up, I will continue getting great customer service, a lot more smiles, and have an overall happy feeling. It’s all good!
I have a friend who refers to this as “Brownie Points”. He takes it as far as picking up litter when he sees it. If he doesn’t like the look of the rubbish, than neither do you or I, or even the birds in the sky (as he puts it!) He gets a kick out of randomly saying to someone, “hey, that shirt looks great on you!”, can you imagine what an unexpected compliment like that does for someone! What it also can do for you! Imagine if every time you earned a “brownie point” your “karma’, your soul, or even just your day for that moment, became better.
I read once that the pursuit of happiness cannot make us any worse off, only improve things for us, how true! I think it works perfectly in this practice, we get something from giving to others; it makes us happier. Maybe we’ve even earned “brownie points”- so, it can’t hurt!
Maybe this week, I will finally get that grumpy lady at the newsagent to smile, or I will make a comment to someone at the petrol station and they will go home and look in the mirror and think, “I love this shirt!’ I do know if I keep this up, I will continue getting great customer service, a lot more smiles, and have an overall happy feeling. It’s all good!
suzy x
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